1Introduction & Scope
Welcome to nowa88.net. This Privacy Policy applies to all users of the nowa88 platform. When you use our website, open an account, play games, or get in touch with us, certain information is naturally generated. This policy clearly explains what we do with that information.
Nowa88's Privacy Policy is designed with Bangladesh users in mind. We believe your personal data belongs to you — we only hold it temporarily to provide our services.
By accessing this page and using nowa88's services, you confirm that you have read and agreed to this Privacy Policy. Any updates to the policy will be reflected on this page.
2What Information We Collect
Various types of information are collected to provide services on the nowa88 platform. This information falls into two categories:
Directly provided information
Information you provide directly when you register or contact us:
- Identity Information: Full name, date of birth, national ID number
- Contact details: Mobile number, email address, permanent address
- Account Information: Username, password (stored in encrypted form)
- Payment Information: Mobile Banking/Nagad/Rocket number (for transaction verification purposes only)
- KYC Documents: Copy of NID or Passport, Proof of Address
Automatically collected information
Information that is automatically generated as you use the platform:
- IP Address and Device Type
- Browser type and operating system
- Login time, session duration
- Gaming History & Betting Records
- Transaction History
- Cookies and Tracking Data (details below)
Nowa88 never stores your full bank account number, PIN, or OTP. For any questions regarding payment information, please contact our support team directly.
3How Your Information Is Used
Collected data is used solely for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, phone number | Contract Performance |
| Identity Verification (KYC) | NID, Address | Legal Obligations |
| Payment Processing | Mobile banking details | Contract Performance |
| Customer Service | Contact information, history | Legitimate Interest |
| Promotional Offers | Gaming preferences, history | Consent |
| Fraud Prevention | IP, Device, Transactions | Legitimate Interest |
4Data Sharing & Disclosure
Nowa88 never sells your information to third parties for commercial purposes. However, limited data may be shared in the specific circumstances outlined below:
- Payment Processors: Only the information necessary to verify transactions with Mobile Banking, Nagad, or Rocket
- Game provider: Secure session IDs for game management — not personal information
- Legal Authorities: Under a valid court order or directive from a regulatory authority in accordance with the laws of Bangladesh
- Fraud Prevention Agencies: Where there is reasonable suspicion of money laundering or fraud
Your name, phone number, or email is never shared with advertisers, data brokers, or unrelated third parties — under any circumstances.
5Cookies and Tracking Technologies
Nowa88 uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality. We use four types of cookies:
Required to maintain login sessions, verify security, and enable core site functionality. These cannot be disabled.
Used to understand how users navigate the site, with the goal of improving the overall experience. You can disable these cookies at any time.
To remember your preferred language, game settings, and personalized experience. These enhance your convenience on the platform.
To show you relevant promotions and offers. You can opt out of these at any time.
6Security Measures
Nowa88 has implemented the highest technical and organizational measures to protect your information:
- 256-bit SSL/TLS Encryption: Industry-standard encryption is applied to all data transfers.
- Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
- Two-Factor Verification: Additional verification is required for sensitive operations.
- Regular Security Audits: Independent third parties regularly audit the security of our systems.
- Restricted Access Policy: Only authorized personnel may access data, and only for specified purposes.
- Data Backup: Regular backups are maintained in a secure, encrypted environment.
In the event of a data breach, nowa88 will notify the relevant regulatory authorities and all affected users within 72 hours. We are committed to full transparency.
7Your Data Rights
As a nowa88 user, you have full rights over your own information:
You have the right to know what information we hold about you.
You may request that any incorrect or outdated information be updated.
You may request deletion of your data under certain conditions.
You may request that processing of your data be restricted in certain circumstances.
You have the right to receive your data in a machine-readable format.
You may object to your data being used for marketing purposes.
To exercise any of these rights, please contact our support team. Requests are typically responded to within 30 days.
8Data Retention Period
Nowa88 does not retain any information longer than necessary. Specific retention periods are defined for different types of data:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction records | 7 years | Financial Regulatory Law |
| KYC Documents | 5 years | AML Regulations |
| Gaming History | 3 years | Dispute Resolution |
| Cookie Data | Up to 13 months | Analytics Purposes |
| Support Contact | 2 years | Service improvement |
Even after closing your account, certain information is retained for a specified period for legal and regulatory reasons. Once that period ends, the data is securely deleted.
9Minors' Privacy
Nowa88 is an adult gaming platform. This service is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors. If an underage account is identified, it will be immediately closed and all associated data will be deleted.
10Policy Changes
Nowa88 may update this Privacy Policy when necessary. For significant changes, you will be notified via your registered email or through a notification on the platform. Continued use of the service after any changes constitutes acceptance of the updated policy.